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Write your own reviewTimely and Reliable
Great product that was expertly installed. Thank you!
If I could leave more stars, I would :)
Jason is excellent to work with! Very friendly and knowledgeable. Dennis, our service man, was excellent as well. Very happy customer!
The one you call when you need things done!
Very prompt and professional. Service tech was very friendly and courteous.
Very Thorough
Quick response and no over sell. Appreciate that in today's world.
Sales after service lacking
Bought our doors and had them installed. Called for reg maintenance. Paid for it. Within a few days noticed one of our sensors was broken. Thought they would have seen that in maintenance visit. … Read more Bought our doors and had them installed. Called for reg maintenance. Paid for it. Within a few days noticed one of our sensors was broken. Thought they would have seen that in maintenance visit. About a year later one of our cables snapped. Bought a new one and while replacing it noticed during install they had put some hardware in wrong spot, drilled other holes and did not fasten properly. Missed again in reg maintenance. Called left message for Justin. 1 month later still no call
Company response:
Good morning, sorry to hear you were not contacted. We did have some lingering phone issues recently which were not addressed as quickly as usual due to Covid. It is unlikely we received your message, otherwise it would have been returned. Also, please note that we have never had an employee named Justin. It is likely you may have called the wrong company. As a member of the service industry that has never stopped functioning during these challenging times, we appreciate your patience and your patronage.Great job installing
Very professional, prompt and helpful.