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Write your own reviewVery happy with the new doors
It was new installation - very happy with the new doors, but never saw the installer
Good work!
Was very satisfated with your company and the work done.
Prompt service
Thank you for your prompt same day service!! It was truly appreciated! Thanks Jason
Amazing service!
Amazing service - will recomand to friends and family
Good job!
Good Job! Thank you.
poor service following installation
I originally had my garage door installed 2 years ago. Just days after install the plastic gasket cover placed on the inside of the door cracked on both sides near the ground. I phoned Jason who… Read more I originally had my garage door installed 2 years ago. Just days after install the plastic gasket cover placed on the inside of the door cracked on both sides near the ground. I phoned Jason who informed me that this "may be a cost" that I would incur. There was a good deal of resistance to even come to my home and look at the failed work. Only several days later did they come to look at the work to determine if, in fact, it was an issue with installation. I was not charged, but was told if they have to return again for the same issue, it would be my dime. The crew spit all over my driveway and left trash and empty bottles in our garage. More recently, one of the sensors randomly stopped working. Further investigation revealed a staple that was used on the initial installation, became corroded, and cut completely through the wire. I called on a Monday morning and asked Jason about this and again received resistance and attitude. I was asked (more so accused) if I had done work on the door (I had not) or if I had moved any wires. He told me the soonest he could have someone come to my home to look at it would be Friday afternoon. He went on to explain that they would "investigate" to see what the problem was - but since this was too far from their install, it would be my cost. Rather than wait, I hired another individual to complete the work. The task took less than 10 minutes to complete and my garage door is now fully operational.