December 21, 2018

Comparing Garage Door Dealers: A Guide for Homeowners

Garaga dealers

Paying too much is never wise. However, paying too little is usually worse.

Chances are good that you’re familiar with the notion that “you get what you pay for”. That is, something being sold for a price much lower than expected is usually of inferior quality. That applies to many things in life, particularly to your choice of a brand new garage door system. There are so many more components here than just the door itself. There the hardware that allows it to move up and down, the electric opener, windows, and more.

Yes, we all want to find a great deal on an amazing garage door. We all want to save as much money as we can. However, you cannot afford to sacrifice peace of mind and quality just to save a few bucks. That’s because lower prices often go hand in hand with lower quality, less lifespan, and even less customer service.

When you start shopping around for garage door systems, you’ll need to get quotes from multiple garage door dealers. Compare those prices – if you notice that one is significantly lower than another, dig into it. There must be a reason that the price is much lower. It could be something like cheap hardware, or low‑quality door construction.

On the same hand, you need to watch out for prices that are inflated beyond the norm. Again, you’ll need to delve into the situation to find out why there is such a premium here. Learn about the system, the materials used, and the support provided by the dealer. Ultimately, you want to ensure that you get a garage door that lasts a long time and does not cost a fortune.

Learn as Much as You Can about the Dealer

While it would be nice if all garage door dealers were on the up and up, that’s not always true. There are fly-by-night companies out there. There are companies with little or even no experience. It’s vital that you know who you are doing business with and the only way to do that is to get to know the dealer.

A Few Tips

First, make sure you ask about previous customers, and then visit their homes to see the garage doors the dealer has installed. Ask the homeowners what their experience was like with the installer. Would they repeat their purchase? Do they recommend that you hire them?

You also need to make sure that the garage door dealer you’re considering is licensed to work in your state. They should also be insured in case of accidents while on the job. Find out if the dealer is a member of any industry associations, and what those associations require in the way of a code of ethics.

Check the Service Level

It is important that you judge a garage door dealer by what matters most – their service to their customers. Anyone can claim to be an expert in garage door installation, but that does not mean it is true. Look beyond the claims of expertise or experience to how well the company takes care of its customers.

How might you do something like this? Visit their showroom. Take a tour of their facility. Is it neat and clean, well maintained and ready for visitors? Chances are good that the company will also take the same care with customers, and will be conscientious and thorough.

You should also find out how the company handles service calls. How long is the average wait – is same‑day service available? Do customers wait a day or two? Is it normal to wait a week for service? Does the company operate its own service trucks, or does it outsource installation and repair work?

Answer the questions above and you’ll be in a better position to decide on a garage door dealer.

Check Out Our Answers

We would love the chance to answer those questions for you. Do not hesitate to contact us! We would be happy to show you some of our most recent projects and let you speak with our past customers.

We also invite you to stop by our showroom, or you can get in touch by email if you’d rather. If you’re interested in the doors we can offer, check out our Design Centre and our image gallery.

In the end, just remember that low‑quality products will leave you wanting, and are never worth the price.

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